Shipping & Returns Policy
Shipping Information
Processing Time:
Orders typically ship within 1-2 business days (excluding weekends/holidays). You’ll receive a confirmation email with tracking when your order ships.
Domestic Shipping (Canada):
- Standard: 3-7 business days (8.99orfreeonordersover8.99orfreeonordersover100)
- Express: 2-3 business days ($14.99)
- Overnight: Available for major cities ($24.99)
International Shipping:
- USA: 5-10 business days (rates calculated at checkout)
- Worldwide: 7-21 business days (rates calculated at checkout)
- Customs/duties are customer’s responsibility
Track your order here.
Returns & Exchanges
Return Policy:
- 30-day return window from delivery date
- Items must be unworn with original tags/packaging
- Start your return here
Refunds:
- Processed within 5-7 business days after we receive return
- Original shipping costs non-refundable
- Refund issued to original payment method
Non-Returnable Items:
- Final sale items (marked as such)
- Worn/damaged footwear
- Customized products
Exchanges:
We recommend:
- Returning original item
- Placing new order
Size guide available here.
Damaged Items:
Contact us within 48 hours of delivery via our Support Center.
Need Help?
Visit our Shipping FAQ for more details.